Monitor all your customer interactions in one place and automate responses efficiently. Save time and focus on what truly matters: providing exceptional service to your clients.
Monitor all your reviews from various platforms (Google, Facebook and Appstore) in one easy-to-use dashboard.
Targeted surveys reaches Branches & HQ to gather valuable insights to optimize operations.
Tell us about your visit! Scan our branch’s QR code for quick feedback. Your opinion helps us improve your banking experience.
LISTEN 
ENGAGE
IMPROVE LISTEN Bank-Rev allows you to monitor all your online reviews from over various platforms. Collect, measure and analyse reviews from platforms such as Facebook, Google and Appstore effortlessly. Spend less time searching and know more.
ENGAGERemedy situations and respond to negative reviews in a flexible, accurate and agile manner before they get out of control.
Bank-Rev helps you respond faster by identifying reviews that need a response and offering AI-generated suggestions.
IMPROVEPlan, keep track and hold your team accountable on your online reputation progress. Set goals and identify the exact improvements needed to increase 5-star reviews and climb the rankings.
Design your own surveys with the easiest to use visual builder. Customize surveys, choose your own questions and use your own logo and colors. Create your own surveys or use Bank-Rev’s templates to get set up in minutes.
You will receive real-time alerts for any negative feedback you receive from surveys. Not all clients share their concerns with their account manager and this gives you an actual chance to solve problems and improve the customer’s experience.
Monitor and analyse all surveys responses to get an overview of your Bank’s performance per branch Identify repeating issues, monitor performance per department.
Leveraging the convenience of QR codes, banks can now gather real-time client feedback directly within their branches. Clients can simply scan a QR code displayed prominently throughout the bank, such as on teller screens, brochures, or posters. This QR code will then link them to a quick and easy survey on their smartphones. Additionally, banks can receive alerts while the client is still in the branch, allowing them to address any immediate concerns and improve the client’s experience in real-time. This approach allows clients to provide feedback while their experience is still fresh, leading to more valuable insights for the bank.
Build beautiful and personalized client feedback forms with Bank-Rev’s drag-and-drop builder. Customize questions, add your logo, and generate unique QR codes for effortless on-the-go feedback, while the client is still in the branch.
Start fast with pre-built templates, gather valuable insights in minutes, and analyze results to make smarter business decisions.
You will receive real-time alerts for any feedback you receive from clients using the QR codes . Not all clients share their concerns with their account manager and this gives you an actual chance to solve problems instantly and improve the customer’s experience.
Monitor and analyse all feedback responses to get an overview of your Bank’s performance per branch Identify repeating issues, monitor performance per department.
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