Client Feedback - Bank-Rev

Get Instant feedback with QR codes

With Bank-Rev you can design simple but always elegant questionnaires to get real-time client feedback using published QR codes.

You can instantly start building your QR codes with our simple drag & drop tool. Supports multiple types of questions, conditional questions and remarks.

GATHER MORE INSIGHTS

Ask your Clients questions and receive instant feedback.
Gather more information about your Clients and their experience while they are at the branch.
Have scores and KPI’s for your branch.

INCREASE YOUR REVIEWS ON ONLINE CHANNELS

Redirect guests to online review channels (e.g. Google) after completing the questionnaire.
Send follow up e-mails to Clients and request their opinion.

IMPROVE THE CLIENT'S' EXPERIENCE

Respond to guests and convert negative experiences into positive ones

Start getting real-time feedback from Clients.

FEEDBACK

Banks can leverage QR codes to gather real-time client feedback directly in their branches. Clients can scan a QR code displayed on teller screens, brochures, or posters to access a quick survey on their smartphones. Banks receive alerts while clients are still in the branch, allowing them to address concerns immediately and improve the client experience. This approach captures fresh feedback, providing more valuable insights for the bank.

USER-FRIENDLY BUILDER

Build beautiful and personalized client feedback forms with Bank-Rev’s drag-and-drop builder. Customize questions, add your logo, and generate unique QR codes for effortless on-the-go feedback, while the client is still in the branch.

Start fast with pre-built templates, gather valuable insights in minutes, and analyze results to make smarter business decisions.

ALERTS

You will receive real-time alerts for any feedback you receive from clients using the QR codes . Not all clients share their concerns with their account manager and this gives you an actual chance to solve problems instantly and improve the customer’s experience.