Client Surveys - Bank-Rev

Reveal key insights with client surveys

With Bank-Rev you can design simple, or complicated, but always elegant surveys to reveal key insights and improve your client’s experience.

You can instantly start building your surveys with our simple drag & drop tool. Supports multiple types of questions, conditional questions and post-survey actions.

We connect with most CRM systems to automatically import Client’s information and schedule surveys with no manual effort required.

GATHER MORE INSIGHTS

Ask your Clients questions and receive feedback
Gather more information about your Clients and their experience
Have scores and KPI’s for your branches

INCREASE YOUR REVIEWS ON ONLINE CHANNELS

Redirect clients to online review channels (e.g. Google) after completing the survey.
Send follow up e-mails to Clients and request their feedback

IMPROVE THE CLIENT'S' EXPERIENCE

Respond to guests and convert negative experiences into positive ones
Analyze client feedback to extract sentiment, measure satisfaction, and provide actionable insights.

Start getting real-time feedback from Clients.

USER-FRIENDLY BUILDER

Design your own surveys with the easiest to use visual builder. Customize surveys, choose your own questions and use your own logo and colors. Create your own surveys or use Bank-Rev’s templates to get set up in minutes.

ALERTS

You will receive real-time alerts for any negative feedback you receive from surveys. Not all clients share their concerns with their account manager and this gives you an actual chance to solve problems and improve the customer’s experience.

REPORTING

Monitor and analyse all surveys responses to get an overview of your Bank’s performance per branch Identify repeating issues, monitor performance per department.